Bioodentex.com is an independent information site and does not pack or ship orders. BioDentex purchases are handled through the seller's checkout and fulfillment network.
Orders are generally prepared on the next working day. Purchases made on Friday, Saturday, or Sunday may begin processing on Monday, excluding U.S. postal holidays. Packages may travel through UPS or FedEx, with USPS handling the final part of some deliveries in the United States.
Published standard delivery estimates are:
- Continental United States: approximately 5-7 business days.
- International destinations: approximately 10-14 business days.
These timeframes are estimates rather than guaranteed arrival dates. Carrier volume, severe weather, holidays, customs review, local delivery conditions, and incomplete or incorrect addresses can extend delivery.
A shipping notice and tracking link are generally sent after dispatch. Monitor tracking and provide a secure delivery location. If tracking marks a package delivered but it cannot be found, contact the carrier and product support promptly. A signature may not be required.
Enter the delivery address carefully before payment. A refused package or order returned because of an address problem may be refunded only after it reaches the fulfillment facility, less associated shipping costs.
International shipping fees apply, and local duties, taxes, or customs charges are the buyer's responsibility. Shipping fees and customs charges are not refundable under the published terms.
For tracking help, email support@renewproducts.zendesk.com. Phone support is available Monday-Friday, 10 a.m.-7 p.m. EST at +1 800-390-6035 in the United States or +1 208-345-4245 internationally.
Read the official shipping and returns terms attached to BioDentex orders.
Confirm details on the official biodentex shipping policy page.
